Hotel On North Current Job Openings Zend_Feed_Writer 1.11.2 (http://framework.zend.com) https://hotelonnorth.easyapply.co Hotel On North Hotel On North Guest Service Agent Guest Service Agent
Job Summary
Hotel on North is a modern boutique hotel located in the heart of Pittsfield. We pride ourselves on delivering genuine, attentive hospitality and creating meaningful connections with our guests.
We are seeking a Guest Service Agent to join our front desk team. This role is the first and last impression of the hotel and plays a key part in shaping each guest’s experience. The ideal candidate is warm, proactive, detail-oriented, and comfortable working in a fast-paced, guest-facing environment.
Key Responsibilities
  • Welcome guests and provide prompt, professional check-in and check-out service
  • Visually acknowledge and greet guests as they enter the lobby
  • Manage reservations, including new bookings, cancellations, and modifications
  • Assign rooms and issue room keys
  • Answer phone calls and respond to guest inquiries in a timely and courteous manner
  • Provide information about hotel amenities, services, and local attractions
  • Handle cash transactions and process payments accurately
  • Maintain accurate guest records and logs
  • Proactively assist guests who may need help with luggage, directions, or general support
  • Resolve guest concerns and complaints professionally and efficiently
  • Follow hotel policies and procedures while using sound judgment
Skills & Qualifications
  • Excellent customer service skills
  • Strong communication and interpersonal abilities
  • Attention to detail and accuracy
  • Ability to multitask and prioritize tasks in a busy environment
  • Basic computer literacy
  • Ability to remain calm and professional under pressure
Expectations & Physical Requirements
To be successful in this role, you must be able to:
  • Maintain a professional, attentive presence at the front desk throughout your shift
  • Stand for extended periods of time during scheduled shifts
  • Move throughout the lobby and guest areas as needed to assist guests
  • Lift and transport items up to 30 pounds, including luggage and packages
  • Make decisions using independent judgment within company policy
  • Follow instructions without close supervision
  • Speak and write clearly and accurately
  • Work a varied schedule, including days, evenings, weekends, and holidays
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

]]> Sun, 31 May 2026 15:07:50 +0000 https://easyapply.co/job/guest-service-agent-588 https://easyapply.co/job/guest-service-agent-588 Guest Service Agent Guest Service Agent
Job Summary
Hotel on North is a modern boutique hotel located in the heart of Pittsfield. We pride ourselves on delivering genuine, attentive hospitality and creating meaningful connections with our guests.
We are seeking a Guest Service Agent to join our front desk team. This role is the first and last impression of the hotel and plays a key part in shaping each guest’s experience. The ideal candidate is warm, proactive, detail-oriented, and comfortable working in a fast-paced, guest-facing environment.
Key Responsibilities
  • Welcome guests and provide prompt, professional check-in and check-out service
  • Visually acknowledge and greet guests as they enter the lobby
  • Manage reservations, including new bookings, cancellations, and modifications
  • Assign rooms and issue room keys
  • Answer phone calls and respond to guest inquiries in a timely and courteous manner
  • Provide information about hotel amenities, services, and local attractions
  • Handle cash transactions and process payments accurately
  • Maintain accurate guest records and logs
  • Proactively assist guests who may need help with luggage, directions, or general support
  • Resolve guest concerns and complaints professionally and efficiently
  • Follow hotel policies and procedures while using sound judgment
Skills & Qualifications
  • Excellent customer service skills
  • Strong communication and interpersonal abilities
  • Attention to detail and accuracy
  • Ability to multitask and prioritize tasks in a busy environment
  • Basic computer literacy
  • Ability to remain calm and professional under pressure
Expectations & Physical Requirements
To be successful in this role, you must be able to:
  • Maintain a professional, attentive presence at the front desk throughout your shift
  • Stand for extended periods of time during scheduled shifts
  • Move throughout the lobby and guest areas as needed to assist guests
  • Lift and transport items up to 30 pounds, including luggage and packages
  • Make decisions using independent judgment within company policy
  • Follow instructions without close supervision
  • Speak and write clearly and accurately
  • Work a varied schedule, including days, evenings, weekends, and holidays
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
]]> Mon, 25 May 2026 19:03:48 +0000 https://easyapply.co/job/guest-service-agent-585 https://easyapply.co/job/guest-service-agent-585 Hotel Housekeeper Job Summary:
Hotel on North, a fun and modern boutique hotel in the heart of Pittsfield, is looking for a reliable, detail-oriented Part-Time Housekeeper to maintain the cleanliness and comfort of our guest rooms and public areas. This entry-level role involves cleaning guest rooms, replenishing supplies, and ensuring the overall cleanliness of the property.
Reports to: Housekeeping Manager
Responsibilities:
  • Clean and sanitize guest rooms, including making beds, dusting, and vacuuming.
  • Replenish guest supplies such as towels, toiletries, and linens.
  • Report any maintenance issues or damages in guest rooms.
  • Assist with cleaning common areas such as hallways and lobbies.
  • Ensure housekeeping carts and supplies are stocked and organized.
  • Follow safety and cleanliness standards as outlined by the hotel.
Requirements:
  • Previous housekeeping experience is a plus but not required.
  • Ability to follow instructions, and work both independently and within a team setting.
  • Strong attention to detail and time management skills.
  • Reliable and available to work part-time hours. Weekends and holidays required.
  • Ability to lift up to 25 lbs and perform physical tasks as needed.
Why Join Us?
  • Gain valuable housekeeping experience in a hospitality environment.
  • Employee Discount from multiple regional hotels
]]> Thu, 07 May 2026 13:48:50 +0000 https://easyapply.co/job/hotel-housekeeper-95 https://easyapply.co/job/hotel-housekeeper-95